Care and Support, Your Way
Delivering Holistic Care and Supports, All Personalised to Your Exact Needs. About USOur ServicesCare Where Needed
At our disability care organisation, we believe in delivering Care Where Needed, ensuring every individual receives the support they deserve, right where they are. Proudly serving clients across Maitland, Newcastle, and the Hunter Region, we are committed to providing personalised, compassionate care under the NDIS. Whether at home, in the community, or during daily activities, our dedicated team empowers people with disabilities to live more independently and confidently, with dignity, respect, and genuine support at the heart of everything we do.
Why Choose Us
Genesis Care provides quality holistic care and support services personalised to each individual’s needs and preferences. Through transparent communication, our team of professional carers will assist you in navigating through daily life while promoting independence.
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Care Beyond Limits
We believe everyone has the potential to overcome disability barriers if given access to the right support system. Whether you’re looking to improve your quality of life or provide better holistic care for your loved one, we’re here to help.
Your quality of life, our priority
At Empowered Community Care Support Service, your well-being comes first. We understand that quality of life means different things to different people — whether it’s gaining independence, feeling included, or receiving compassionate, tailored support. Our focus is to walk alongside you, providing services that empower you to live fully, confidently, and with dignity. Your goals, your voice, and your lifestyle are at the heart of everything we do.
Next Steps
Our Approach to Disability Care
Empowering
Promoting independence and confidence
Supportive
Offering constant and meaningful help
Reliable
Being consistent and trustworthy
Compassionate
Providing care with genuine kindness
Respectful
Honouring each individual’s choices and dignity
Flexible
Adapting to unique needs and changes
Inclusive
Welcoming all abilities and backgrounds
Holistic
Addressing physical, emotional, and social needs
Person-centred
Focused entirely on the individual’s goals and preferences
community involvement
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Connected Through Care
Community involvement bridges the gap between isolation and inclusion. By connecting participants with local groups, events, and resources, we create opportunities for social interaction, skill-building, and a sense of belonging. Everyone deserves to feel part of something bigger
Empowering Local Participation
Involving people with disabilities in community life—whether through volunteering, employment, or recreation—enhances their independence and confidence. We support participants in actively contributing to their communities, showing that disability doesn’t limit value or potential.
Stronger Together
When communities understand, support, and include people of all abilities, everyone benefits. We foster relationships between participants, families, service providers, and local networks to build a culture of mutual respect, collaboration, and shared growth.
Our office Hours
We are open Monday – Friday
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
Friday 9am – 5pm
Attentive
Being attentive means actively listening and observing the needs—spoken or unspoken—of participants. It ensures small changes are noticed early, concerns are addressed quickly, and care is tailored in real time. Attentive support creates a safer, more responsive environment.
Empowering
Empowering care focuses on building confidence and independence in the lives of people with disabilities. It’s about encouraging choice, supporting goals, and promoting self-advocacy—so individuals can lead meaningful lives on their own terms.
Collaborative
Disability support works best when it’s a team effort. A collaborative approach includes families, allied health professionals, and the participant themselves—ensuring that care plans are holistic, well-informed, and aligned with the individual’s goals and values.
Genesis Care
The Latest News & Updates
The NDIS Pricing Arrangements and Price Limits (PAPL) 2025–26 were officially released in June, with changes taking effect from 1 July 2025. These updates include a 3.95% increase in price limits to align with the new minimum wage and superannuation rates, and the early childhood support age limit has been raised from 7 to 9 years old. Starting May 2025, new and reassessed plans will feature three‑month segmented funding periods to improve budget management and reduce overspending. Additionally, certain providers will now require registration with the NDIS Quality and Safeguards Commission, ensuring better transparency and accountability. Lastly, NDIS continues co‑design consultations—focused on navigation, assessment, and safeguarding—to ensure changes meet participant needs and lived experience.
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